Privacy Policy

How we protect student data, ensure FERPA & GDPR compliance, and maintain the highest privacy standards for educational institutions worldwide

FERPA & GDPR Compliant

Our Commitment to Privacy

SKOOLIA (operated by BARCIDS LIMITED, Company No. IE637797) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our school management platform.

We are fully committed to FERPA (Family Educational Rights and Privacy Act) compliance, GDPR (General Data Protection Regulation) compliance, and follow international data protection standards including COPPA, PIPEDA, and regional privacy laws.

FERPA
GDPR
ISO 27001
SOC 2
Encrypted

Information We Collect

Student Information

  • • Personal identifiers (name, student ID, date of birth)
  • • Contact information (address, phone, email)
  • • Academic records (grades, attendance, assignments)
  • • Enrollment and demographic information
  • • Parent/guardian contact information
  • • Medical information necessary for educational services (with consent)

Staff Information

  • • Professional identifiers (name, employee ID, position)
  • • Contact and employment information
  • • Payroll and benefits data
  • • Professional qualifications and certifications

Technical Information

  • • Usage analytics and performance data
  • • Device information and IP addresses
  • • Login activities and security logs
  • • Platform interaction data for service improvement

FERPA Compliance

SKOOLIA complies with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records. We act as a school official with legitimate educational interests when processing student data.

Student and Parent Rights

  • • Right to inspect and review education records
  • • Right to request amendment of inaccurate records
  • • Right to control disclosure of personally identifiable information
  • • Right to file complaints with the Department of Education

Directory Information

Schools may designate certain information as "directory information" which can be disclosed without consent. This typically includes name, grade level, and enrollment status. Schools control what information is designated as directory information.

How We Use Information

Educational Services

  • • Student information system (SIS) and academic record management
  • • AI-powered intelligent timetable scheduling and class optimization
  • • Real-time attendance tracking for students and staff
  • • Advanced gradebook with standards-based grading support
  • • Parent communication portals and progress monitoring
  • • Multi-language support for diverse educational communities

Administrative Functions

  • • Process enrollment and registration
  • • Manage fee collection and financial records
  • • Staff payroll and benefits administration
  • • Generate required reports for educational authorities

Platform Improvement

  • • Analyze usage patterns to improve functionality
  • • Monitor system performance and security
  • • Develop new features based on user needs
  • • Provide technical support and troubleshooting

Data Security & Protection

We implement industry-standard security measures to protect your data:

Technical Safeguards

  • • Encryption in transit (TLS) & at rest (AES-256)
  • • Multi-factor authentication
  • • Regular security audits and penetration testing
  • • Automated backup and disaster recovery
  • • Security-audited practices and protocols

Administrative Safeguards

  • • Role-based access controls
  • • Employee background checks and training
  • • Data access logging and monitoring
  • • Secure data deletion procedures
  • • Incident response protocols

Security Certifications

ISO 27001

International standard for information security management systems (ISMS).

GDPR

Full compliance with European data protection regulations.

SOC 2 Type II

Verified controls for security, availability, and confidentiality.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information only in the following circumstances:

With School Officials

Information is shared with school administrators, teachers, and staff who have legitimate educational interests.

Legal Requirements

When required by law, court order, or to protect the safety of students and staff.

Service Providers

With trusted third-party services (hosting, payment processing) under strict confidentiality agreements.

Emergency Situations

To protect the health and safety of students or other individuals during emergencies.

Data Retention

We retain personal information only as long as necessary for educational purposes and legal requirements:

Student Records

Academic records are retained according to school policy and legal requirements, typically 5-7 years after graduation.

Financial Records

Payment and financial data retained for 7 years for tax and audit purposes.

System Logs

Security and access logs retained for 2 years for security monitoring purposes.

Cookies & Browser Storage

SKOOLIA uses minimal cookies and browser storage technologies strictly for essential functionality. We do NOT use any tracking, advertising, or third-party analytics cookies.

Essential Cookies

sidebar:state

Remembers sidebar open/closed preference

7 days

Authentication Cookies

HTTP-only session cookies for secure login (managed by Supabase Auth)

Session

Local Storage (Browser)

Data stored locally on your device for personalization. This data never leaves your browser.

  • Language preference - Your selected interface language (EN/FR/AR)
  • Theme preference - Light/dark mode setting
  • Numeral format - Western or Arabic-Indic numerals
  • Cookie consent- Whether you've accepted this notice

Session Storage (Temporary)

Temporary data cleared when you close your browser tab.

  • • User role cache for faster navigation
  • • Onboarding progress state
  • • Temporary UI preferences

No Third-Party Tracking

We do not use Google Analytics, Facebook Pixel, or any other third-party tracking services. Your browsing behavior is not tracked or shared with advertisers.

International Data Transfers

SKOOLIA operates globally with data centers in multiple regions. We ensure adequate protection for international transfers through:

  • • Standard Contractual Clauses (SCCs) approved by the European Commission
  • • Adequacy decisions for data transfers to approved countries
  • • Additional safeguards for high-risk jurisdictions
  • • Regional data residency options upon request

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access & Portability

  • • Access your personal information
  • • Receive a copy in a portable format
  • • Know how your data is being used

Correction & Deletion

  • • Correct inaccurate information
  • • Request deletion (subject to legal requirements)
  • • Restrict processing in certain circumstances

Note: Some rights may be limited for educational records under FERPA or when retention is required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer

privacy@skoolia.com

Support Team

1-800-SKOOLIA

Mailing Address

BARCIDS LIMITED

Data Protection Department

County Cork, Ireland

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify schools and users of significant changes through email notifications and platform announcements. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.