Before you start
For Parents
- Use your linked parent account.
- Know the date and child whose attendance you want to check.
Open Attendance
From the parent menu, open Attendance to view attendance history. On a phone, open the navigation menu first.
Choose the date range
Use the date-range filter to review recent records. Check the child’s name on each record when several children are linked to your account.
Read the status and details
Review the recorded date, status and available notes. Use the written status rather than relying on colour alone. The history is a list of records, not a day-by-day calendar.
Raise a correction with the school
If the record is missing or incorrect, contact the school office with the child and date. Follow your school’s absence reporting process; viewing a record does not change it.
Check communication separately
Look in Messages or Notifications for school updates. Email and WhatsApp alerts depend on the school’s configuration, so an attendance entry does not guarantee an outbound message.
Good practice
- Check the selected date range before reporting missing records.
- Report a planned absence through the school’s agreed process.
- Keep follow-up messages brief and relevant.
Questions and troubleshooting
Ready for the next step?
Open your school workspace to put this guide into practice, or ask our team for help.