For Parents
2 minutesHow to Check Your Child's Attendance
Monitor attendance history, view absence records, and track punctuality.
1
Go to Attendance History
From the Parent Dashboard, click "Attendance History" in the sidebar. You'll see a calendar view of your child's attendance.
2
Review the calendar
Green days mean Present, Red means Absent, Yellow means Late, and Blue means Excused. Click any day to see details and any notes from the teacher.
3
View attendance summary
At the top of the page, you'll see the overall attendance rate, total days present, absent, and late for the current term.
4
Enable absence alerts
If your school has enabled notifications, you'll receive an automatic email or WhatsApp message whenever your child is marked absent.
Tips & Best Practices
- Check attendance weekly to stay aware of any patterns.
- If an absence was excused, make sure the teacher has noted the reason.
- Contact the school if you notice any discrepancies in the attendance record.
- Turn on absence alerts so you hear about an absence the same day, not weeks later.
Frequently Asked Questions
Attendance appears as soon as the teacher submits the register, so an absence is usually visible within minutes of the lesson starting. If your school has enabled notifications, you also receive an email or WhatsApp alert at the same time.
Green means present, red means absent, yellow means late and blue means excused. Click any day to see the detail behind the colour, including any note the teacher added explaining the absence or lateness.
Contact the school office or your child's teacher with the reason. A member of staff updates the record to Excused and can add a note. The colour on your calendar changes once the school has made that change; parents cannot amend the record directly.
Yes. If you have several children at the same school, switch between them from the Parent Dashboard. Each child has a separate attendance history, summary and alert setting.
Thresholds are set by your school and often by national guidance rather than by the software. The summary at the top of the page shows the overall rate for the term, so you can see a developing pattern early and raise it with the school.
A blank day usually means the register has not been submitted yet, or the day was not a school day. If a school day stays blank for more than a day or two, contact the school office so the record can be checked.
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