Before you start
For Parents
- Sign in with your linked parent account.
- Online payment is available only when your school has connected and enabled a payment account.
Open Fees
Choose Fees in the parent menu and select the relevant child or invoice. Check the school and billing entity where shown.
Review the amount due
Read the fee items, currency, due date, payments already recorded and remaining balance. Contact the school if the amount or student is incorrect.
Choose an available payment method
If Pay Now is available, follow the secure payment flow shown. Otherwise use only the offline instructions provided by your school, such as its bank-transfer details.
Keep the payment reference
Save the confirmation or transfer reference. Return to Fees and check the invoice status after processing. If the status has not updated, contact the school with the reference before making another payment.
Review your records
Use the invoice and payment information available in Fees for your records. Ask the school finance team for a receipt or clarification if it is not available in the portal.
Good practice
- Confirm currency and remaining balance before payment.
- Contact the school about instalments or refunds.
- Do not send card details through school messages or email.
Questions and troubleshooting
Ready for the next step?
Open your school workspace to put this guide into practice, or ask our team for help.